Hospitality is a field that focuses on managing and operating institutions that provide hospitality services such as hotels, restaurants, resorts, and tourism companies. This major aims to provide students with the knowledge and skills necessary to provide high-quality services, achieve customer satisfaction, and manage operations efficiently. Here’s a comprehensive look at the key aspects of a hospitality major:

Hospitality management basics:

• Understand the basic concepts of hospitality management and the types of organizations in this sector.
• Study the organizational structure of hotel establishments, restaurants, and resorts and the role of various stakeholders.

Hotel and resort management:

• Learn how to manage daily operations at hotels and resorts, including reception, housekeeping, and guest services.
• Understand revenue management strategies, improve room occupancy, and provide quality guest services.

Restaurant and food services management:

• Develop restaurant management skills including menu planning, service, and staff management.
• Study food safety and public health standards in food service.

Marketing in Hospitality:

• Develop marketing strategies to attract customers and increase sales in hospitality establishments.
• Understanding consumer behavior and needs and developing products and services that suit these needs.

Event and conference management:

• Planning and organizing events and conferences from start to finish.
• Study the logistics, financing, marketing, and safety aspects of organizing events.

Human Resource Management in Hospitality:

• Recruiting, training and motivating employees in hospitality institutions.
• Apply strategies to manage performance, develop employees, and achieve their satisfaction.

Finance and accounting management in hospitality:

• Understand how financial resources are managed in hospitality organizations.
• Preparing and analyzing financial budgets, managing cash flows, and providing accurate financial reports.

Quality management and customer service:

• Develop strategies to improve the quality of services provided and ensure customer satisfaction.
• Understand how to deal with customer complaints and provide an outstanding guest experience.

Technology in hospitality:

• Using technology to improve hospitality management and provide innovative services to guests.
• Study the impact of digital transformations on the hospitality industry, such as hotel management applications and online booking platforms.

Facilities and Facilities Management:

• Learn how to design and manage tourism facilities and establishments to ensure the provision of high-quality services.
• Apply preventive maintenance and upgrades techniques to ensure facility efficiency.

Laws and legislation in hospitality:

• Understand the laws and regulations related to the hospitality industry.
• Study government policies and their impact on business operations in this sector.

Sustainability in hospitality:

• Developing strategies to achieve environmental sustainability in hospitality institutions.
• Applying sustainability practices to reduce environmental impact and achieve energy efficiency.

Culture and diversity in hospitality:

• Understand the impact of culture and diversity on the hospitality industry and how to deal with guests from different cultural backgrounds.
• Develop strategies to enhance understanding and cooperation between different cultures in hospitality organizations.

Risk and crisis management:

• Developing strategies to deal with risks and crises in hospitality institutions.
• Understand how to plan for contingencies and respond to crises to ensure business continuity.

Practical training and applied projects:

• Obtain practical experience through training in hotels, restaurants, and resorts.
• Apply theoretical knowledge in real business environments to develop practical and effective solutions.

Hospitality specialization provides broad job opportunities in multiple fields such as hotel management, restaurants, tourism, and event organizing. This major contributes to providing students with the necessary skills to provide high-quality services and achieve success in the dynamic and changing hospitality industry.